Available for Consulting Partnerships

Strategy.
Systems.
Support that
Scales.

You focus on the vision. We handle the magic. ✨

Marie Magic Support Services delivers expert consulting in learning design, operational systems, onboarding strategy, and leadership development — helping corporate teams, small businesses, and nonprofits build what lasts.

5+ Years of Experience
3 Service Pillars
LLC Registered & Ready
Consulting Services
Learning, Operations & Leadership
🎯
Onboarding Strategy
📋
Training Design & Facilitator Guides
📅
Program & Event Operations
🏆
Leadership Coaching
✍️
Resumes, LinkedIn & Grant Writing
STRATEGY SYSTEMS SUPPORT SCALE CONSULTING TRAINING SOP DEVELOPMENT BUSINESS SUPPORT AI PRODUCTIVITY PROCESS IMPROVEMENT LEADERSHIP DEVELOPMENT EVENT STRATEGY OPERATIONS CURRICULUM DESIGN STRATEGY SYSTEMS SUPPORT SCALE CONSULTING TRAINING SOP DEVELOPMENT BUSINESS SUPPORT AI PRODUCTIVITY PROCESS IMPROVEMENT LEADERSHIP DEVELOPMENT EVENT STRATEGY OPERATIONS CURRICULUM DESIGN
JMS
Jocelyn M. Small — CEO, Marie Magic Support Services
Jocelyn M. Small
Jocelyn M. Small
CEO · Consultant · Trainer
HMCC Certified
Inclusive Event Strategist · MPI
AI-Enhanced Event Professional
CVENT Certified · Career Coach
Fueled by Faith · Focused on Impact

15+ Years of Real-World Results

Jocelyn M. Small is an operations strategist, trainer, and consultant with over 15 years of experience across pharmaceutical, corporate, nonprofit, and global event industries. She has spent her career behind the scenes of some of the most complex organizations — managing high-level meetings and events, training global teams, building onboarding systems from scratch, and designing the processes that keep businesses running smoothly.

Her work has spanned Fortune 500-level accounts including Apple, where she developed meetings and events training content, created SOPs, and built facilitator materials that simplified complicated workflows for large teams. She has supported global programs, led virtual facilitation, and partnered directly with leadership to make operations more organized, scalable, and human-centered.

Jocelyn founded Marie Magic because she kept seeing the same problem — brilliant entrepreneurs, small business owners, and nonprofits with great ideas but no systems behind them. She built Marie Magic to change that: bringing professional-grade strategy, structure, and support to people who deserve it.

Corporate Training
Built training frameworks & onboarding content for global teams from the ground up.
Operations & SOPs
Designed scalable process documentation and workflow systems for large accounts.
Events & Programs
Managed high-level corporate meetings and events across pharma and non-pharma industries.
People First
Helping people feel confident, prepared, and supported is at the heart of everything.

Consulting Services for Growing Teams

From strategy sessions to full-scale implementation — we meet you where you are and build toward where you're going.

01
🎯
Onboarding Strategy
Design onboarding systems that improve ramp time, confidence, and workforce readiness from day one.
  • Onboarding roadmap design
  • New hire journey mapping
  • Manager readiness checklists
  • 90-day success frameworks
02
📋
Training Design & Facilitator Guides
Presenter notes, facilitator-led training, knowledge checks, microlearning, and train-the-trainer solutions.
  • Curriculum & course design
  • Facilitator & participant guides
  • Microlearning modules
  • Train-the-trainer programs
03
⚙️
SOPs & Workflow Optimization
Transform unclear processes into scalable playbooks, SOPs, and operational systems that your whole team can follow.
  • Process documentation
  • Standard operating procedures
  • Workflow automation mapping
  • Operational playbooks
04
📅
Program & Event Operations
Cross-functional workflows, stakeholder communication systems, event process design, and execution frameworks that keep every initiative on track.
  • End-to-end event planning support
  • Stakeholder communication systems
  • Cross-functional project coordination
  • Execution frameworks & run-of-show
  • Post-event evaluation & reporting
05
🏆
Leadership Coaching
Manager communication, facilitation confidence, workflow discipline, and team readiness support for leaders at every level.
  • 1:1 leadership coaching
  • Facilitation skill building
  • Manager communication frameworks
  • Team effectiveness sessions
06
✍️
Individual & Specialized Services
Professional support for everyday people and organizations — from career advancement to legal document services and nonprofit funding.
  • Federal resume writing & modifications
  • Private sector resume writing & updates
  • LinkedIn profile optimization & rewrites
  • Grant writing for nonprofits
  • Notary public services (New Jersey)

From First Call to Full Results

A clear, collaborative process designed to get you results without the overwhelm.

01
Discovery Call
We talk through your goals, challenges, and what success looks like for your team or business.
02
Custom Proposal
You receive a tailored scope of work, timeline, and investment options aligned to your needs.
03
Strategic Build
We execute — designing, documenting, training, and building systems with your team.
04
Launch & Support
We deliver, you implement — with ongoing check-ins and evaluation to ensure lasting results.

Transparent Pricing

Choose the engagement model that fits your goals. Custom project pricing also available.

Starter
Essentials Package
$ 750 /month
  • Up to 10 hours/month
  • One service area focus
  • Bi-weekly check-ins
  • Email support
  • Monthly progress report
Get Started
Enterprise
Full Partnership
$ 3,500 /month
  • Unlimited hours
  • All service areas
  • Dedicated consulting partner
  • Team training sessions
  • Full SOP & systems build
  • Monthly leadership coaching
Let's Talk

Hourly consulting at $75–$125/hr · Résumé & LinkedIn packages from $150 · Notary services available in NJ · Grant writing quoted per project

Ready to Get Started?

Book a free 30-minute Discovery Call. We'll talk through your goals, your challenges, and how Marie Magic can help you build something great.

📅
Discovery Call
30 minutes · Free · Video or Phone
  • ✓ Discuss your goals & current challenges
  • ✓ Learn which services fit best
  • ✓ Get a custom proposal within 48 hours
  • ✓ No obligation, no pressure
📅 Schedule My Free Call

You will be redirected to Calendly to pick your time

Have a Question?

Not ready to book a call yet? Send a message and we'll get back to you within 24 hours.

Simple, Transparent Payment

Marie Magic processes all payments securely through Square. All policies are clearly outlined before any work begins — no surprises, ever.

🟦
Square
Secure Online Payment

All payments are processed securely through Square. You'll receive an invoice link via email at connect@mariemagic.com. Click to pay safely online.

Request an Invoice

Payment Policies

📋
Project-Based Services
50% deposit required to begin. Remaining balance due upon project completion before final files are delivered.
Small / Quick Services
Résumé writing, LinkedIn optimization, and notary services require 100% payment upfront before work begins.
📅
Monthly Retainer Clients
Retainer fees are due on the 1st of each month. A signed agreement is required before the first payment.
📄
All Clients
A service agreement is provided before any work begins. Invoices are sent via email to connect@mariemagic.com.

Questions about payment? Email connect@mariemagic.com

Real Results from Real Clients

Strategy, systems, and support that actually moves the needle — hear it from those who experienced it firsthand.

8+
Verified Reviews
★★★★★
5-Star Rating
5yrs
2021 – 2026

"Jocelyn brings the perfect combination of strategy, creativity, and professionalism. Whether it's business operations, training development, or administrative support, she consistently delivers high-quality work and genuinely cares about her clients' success."

★★★★★
Tiffany Walker
Owner, Grace & Growth Consulting
2026

"As a business owner, I wear a lot of hats, and Jocelyn helped me bring structure to the administrative side of my company. She assisted with process organization, client communication strategies, and business planning support that allowed me to focus more on growth. Her professionalism, attention to detail, and ability to turn ideas into actionable plans made a lasting impact on my business."

J
Jonathan Dale
Owner, Jacole Sound
Jun 2024

"Our small business needed help creating processes and training materials for our growing team. Jocelyn stepped in, organized everything, and created easy-to-follow SOPs that improved efficiency almost immediately. She quickly became a trusted advisor."

M
Michael Thompson
Owner, Thompson Property Solutions
Sep 2022

"Jocelyn provided exceptional administrative and business support during a major growth phase for my company. Her attention to detail, communication, and ability to keep projects moving made a huge difference for our team."

S
Samantha Lee
Founder, Bright Path Wellness
Jan 2024

"Jocelyn helped me completely revamp my resume and LinkedIn profile. Within a few weeks, I landed multiple interviews and accepted a position that increased my salary. Her guidance was professional, encouraging, and incredibly effective."

A
Angela R.
Nonprofit Program Coordinator
Mar 2021

"I booked a career strategy session with Jocelyn when I felt stuck professionally. She helped me identify my strengths, refine my personal brand, and create a realistic career plan. I left feeling confident and motivated."

D
Danielle Brooks
Administrative Professional
May 2023

"We hired Marie Magic Support Services to help streamline our onboarding process and employee training materials. Jocelyn delivered organized, professional resources that elevated our employee experience and saved us countless hours."

C
Carlos Martinez
Owner, CM Logistics Group
Aug 2025

"Working with Jocelyn was one of the best investments I made in myself. From resume writing to interview preparation and personal branding, she helped me position my experience in a way that stood out. I received a job offer within a month of working together."

★★★★★
Rachel Jenkins
Career Transition Client
Apr 2026
Share Your Experience

Have you worked with Marie Magic? A LinkedIn recommendation takes 2 minutes and helps others find the support they need. You can recommend the business page or Jocelyn directly — both are appreciated!

Business Page
Marie Magic LLC
or
Founder's Profile
Jocelyn M. Small

Everything You Need, In One Place

All your Marie Magic documents, questionnaires, policies, and client tools — accessible instantly below.

📄
Terms & Conditions
Review the full terms and policies that govern all Marie Magic services and client engagements.
Read Terms →
📝
Resume Questionnaire
Complete your resume intake form so we can gather everything needed to craft your perfect resume.
Start Now →
📅
Book a Discovery Call
Ready to explore working together? Schedule your free 30-minute discovery call directly on our calendar.
Schedule Now →
✉️
Get In Touch
Have a question or ready to discuss a custom engagement? Reach out directly — we respond within 1–2 business days.
Email Us →
For Organizations & Corporate Teams

Need scalable L&D, onboarding systems, or
operational infrastructure for your team?

Marie Magic partners with growing companies and HR/L&D teams on a consulting or retainer basis — delivering training design, SOPs, onboarding frameworks, and leadership coaching that scale with your organization. Custom engagements available.

Schedule a Consultation → Email for Custom Quote
15+
Years Experience
$3,500
Enterprise Retainer/mo
100%
Remote-Ready
15+
Years of Experience
50+
Clients Served
5
Core Service Lines
★ 5.0
Client Rating
NJ LLC
Licensed & Insured